Legal notice

By accessing and using this website, you agree to the following terms.
Website Content
We aim to ensure that all fresh produce, seafood, product descriptions, pricing and service information published on this website is accurate, up to date, and reliable. Our team regularly reviews and updates website content, product parameters and logistics rules to provide customers with authentic and transparent shopping experience.
Accuracy of Information
While we make every effort to ensure the accuracy and completeness of the information provided, occasional errors, data updates or seasonal product adjustments may occur. If you notice any discrepancies on the website, please feel free to contact us, and we will promptly review and correct them.
Use of Information
The information on this website is provided for general guidance only, including fresh food introduction, storage tips and shipping guidelines. We encourage users to verify key product and order details before placing orders and making purchase decisions.
External Links
Our website may include links to third-party websites such as logistics service providers and food safety platforms for your convenience and additional information. While we aim to link only to trusted sources, we are not responsible for the content, security and operating practices of external sites.
Website Availability
We strive to keep the website accessible and functioning smoothly at all times. However, temporary service interruptions may occur due to system maintenance, server upgrades or unexpected technical failures.
Legal Compliance
We are committed to complying with New Zealand local laws, food safety regulations and cross-border trade policies. Nothing in this notice is intended to limit any statutory rights that cannot be excluded under applicable law.
Product Information
We make every effort to display fresh produce specifications, origin information, taste descriptions and pricing as accurately as possible. Minor natural differences in shape, size, color and weight of fresh agricultural and seafood products may exist. If you have any questions, please contact us before purchasing.
Intellectual Property
All content on this website, including text, product images, logos, graphic designs and copywriting, is owned or licensed by NEIL HEATHCOTE STORE and is protected by applicable intellectual property laws.
Fresh Produce Disclaimer
All fresh food and seafood products are perishable. We guarantee product freshness before delivery, but we shall not be held responsible for product deterioration caused by improper storage, delayed pickup or improper handling after successful delivery by customers.
Contact Information
If you have any questions about this legal notice and disclaimer, please contact us via official channels below:
Trade name: NEIL HEATHCOTE STORE
Phone number: +64 27 305 9268
Email: info@neiheao.shop
Physical address: 5B Coates Grove, Silverstream, Upper Hutt 5019, New Zealand